fb99bet Terms and Conditions

1. General Terms and Definitions

fb99bet is an online gaming platform that provides various gaming services to users in Bangladesh. These terms and conditions ("Terms") form a valid agreement between the fb99bet platform and its users.

1.1 Definitions

• "Platform" — The fb99bet website (fb99bet.cam) and all related services and features.
• "User" or "Member" — Any person who holds a registered, valid account on the fb99bet platform.
• "Account" — A user's personal fb99bet account created through the registration process.
• "Real Money" — Bangladeshi Taka (BDT/৳) — actual funds deposited into a user's account.
• "Bonus Balance" — Additional credits granted through promotions or offers that become withdrawable after meeting specified conditions.
• "Wagering Requirement" — The condition requiring a specified number of bets to be placed before bonus funds can be withdrawn.

Although these terms are written in Bengali, in the event of any interpretive dispute, the decision of fb99bet authority will be considered final. By accessing this platform, the user is deemed to have given consent to all these terms.

2. Eligibility and Account Registration

2.1 Age Restriction

To open an account on fb99bet, the user must be 21 (twenty-one) years of age or older. Use of this platform by minors is strictly prohibited. If any user opens an account by providing a false age, their account will be immediately closed and all balances will be forfeited.

2.2 Registration Conditions

The following conditions apply when registering an account on fb99bet:

• Each individual may create only one account. Having multiple accounts under the same person is strictly prohibited.
• All information provided at registration — name, date of birth, phone number, email — must be accurate and truthful.
• Operating multiple accounts from the same device, IP address, or payment method is not permitted.
• The user must register under their own name — creating an account under someone else's name or a fictitious identity is not allowed.

2.3 Identity Verification (KYC)

fb99bet may at any time request additional documents, including government-issued identification (National ID card, passport, or driving licence), to verify a user's identity. KYC verification may be mandatory, particularly before large withdrawals. Failure to complete verification may result in the account being temporarily suspended.

3. Account Management and Security

3.1 Account Responsibility

You are solely responsible for all activity on your fb99bet account. All transactions and gaming activity carried out while logged into the account will be considered authorised by the user.

3.2 Password and Security

• Always keep your password confidential and do not share it with anyone.
• If you suspect unauthorised access to any account, notify the fb99bet support team immediately.
• Always access your fb99bet account from a secure and personal device.
• Avoid logging in from public Wi-Fi or shared devices.

3.3 Updating Personal Information

If your contact details change — such as your phone number or email address — update them in your fb99bet account immediately or notify the support team. fb99bet will not be responsible for any issues arising from outdated or incorrect information.

4. Deposit and Withdrawal Rules

4.1 Deposit Rules

Funds can be deposited on fb99bet using the following payment methods: bKash, Nagad, Rocket, and Upay. The minimum deposit amount across all methods is ৳200.

• You must use your own payment account when making a deposit.
• Depositing from a third party's payment account is strictly prohibited.
• If a deposit amount is not correctly credited, contact the support team with proof of the deposit.
• fb99bet is committed to preventing money laundering and reserves the right to investigate suspicious transactions.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳1,000. Withdrawals are generally completed within 30 minutes to 3 hours after the request is processed.

• Withdrawal requests may only be made to a verified payment method.
• The payment method used for withdrawal must match the method used for the deposit.
• Processing of large withdrawals may be delayed if KYC verification has not been completed.
• fb99bet reserves the right to hold withdrawals in cases of ongoing investigations or suspicious activity.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳15,000. For example: depositing ৳1,000 will earn a ৳1,200 bonus, bringing the total balance to ৳2,200. A 20x wagering requirement must be met before this bonus can be withdrawn.

5.2 Bonus Terms

• Each user may receive the welcome bonus only once.
• Attempting to withdraw while a bonus is active will result in the bonus being cancelled.
• Wagers to meet the wagering requirement must be placed within the specified time limit.
• Attempting to abuse bonuses through multiple accounts will result in all associated accounts being permanently closed.
• fb99bet reserves the right to change or cancel the terms of any promotional offer at any time.

5.3 VIP Program

fb99bet's VIP program has five tiers, each offering a weekly cashback benefit:

• Bronze: Up to 0.3% weekly cashback
• Silver: Up to 0.6% weekly cashback
• Gold: Up to 0.9% weekly cashback
• Platinum: Up to 1.2% weekly cashback
• Diamond: Up to 1.5% weekly cashback

Progression through VIP tiers depends on your overall activity and participation on the platform. Cashback is a bonus benefit that is withdrawable subject to specific conditions.

6. Gaming Rules and Fair Play

6.1 Fair Play Policy

fb99bet is committed to ensuring a fair and transparent gaming environment. All games on our platform are secured with SSL encryption and operate in accordance with fair play principles.

6.2 Gaming Guidelines

• You cannot place a bet exceeding your current balance.
• If a technical error occurs during a game or round, fb99bet authority may decide to void or replay that round.
• fb99bet is not obligated to pay out winnings incorrectly displayed due to software errors or technical issues.
• Using automated bots or software in any game is strictly prohibited.

6.3 Game Provider Rules

fb99bet offers games from various international game providers including Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi, NetEnt, and Microgaming. Each game provider's own rules apply and users are required to follow them.

7. Prohibited Activities

The following activities are strictly prohibited on the fb99bet platform:

• Abusing bonuses or promotions by creating multiple accounts ("bonus abuse").
• Attempting to access third-party accounts through account hacking, phishing, or any other unlawful means.
• Using bots, scripts, or any other automated software to manipulate games.
• Using the platform for money laundering or any other unlawful financial activity.
• Attempting to exploit vulnerabilities or errors in the platform's systems to gain an unfair advantage.
• Attempting to influence game outcomes through collusion with other users ("collusion").
• Harassing, threatening, or engaging in inappropriate behaviour toward other users.

8. Account Closure and Suspension

8.1 Closure at the User's Request

Any user may request closure of their account at any time through the support team. Any remaining balance must be withdrawn before the account is closed (subject to applicable terms).

8.2 Suspension by fb99bet

fb99bet reserves the right to temporarily or permanently close a user's account for the following reasons:

• Violation of any clause of these terms.
• Providing false or misleading information.
• Suspicious or fraudulent activity.
• Identification as a minor.
• Regulatory or legal requirements.

8.3 Self-Exclusion

As part of responsible gaming, users may self-exclude for a specified period. For more information on this, please visit the Responsible Gaming page.

9. Limitation of Liability

fb99bet accepts no liability for the following:

• Loss caused by internet disconnection or technical issues.
• Disruption or loss caused by third-party services (payment providers, game providers).
• Unauthorised access to an account due to the user's own negligence or lack of security.
• Temporary unavailability of services due to unplanned system maintenance or emergency downtime.
• Any financial loss arising from gaming.

fb99bet always strives to provide uninterrupted and secure service. We apologize for any unintentional disruptions caused by technical issues and are committed to resolving them as quickly as possible.

10. Privacy & Data Protection

fb99bet places the highest importance on protecting your personal information. Our platform uses SSL encryption technology to keep all data and financial transactions secure.

We do not sell your personal information to any third party. However, information may be shared in the following cases:

• When required to comply with legal obligations or instructions from authorities.
• With trusted technology partners for fraud prevention and account verification.
• With authorized payment gateway providers for payment processing.

For more details, please visit our Privacy Policy page.

11. Responsible Gaming

fb99bet places the highest priority on responsible gaming. Gaming is for entertainment, not a source of income — always keep this in mind.

11.1 Responsible Gaming Guidelines

• Only spend money that you can afford to lose.
• Take regular breaks and avoid playing for long periods without stopping.
• Avoid placing bets on impulse, especially after a loss.
• Spend time with family and friends and maintain other hobbies.

If you notice or suspect signs of gaming addiction, immediately follow the guidance on our Responsible Gaming page and contact our support team.

12. Changes to Terms & Dispute Resolution

12.1 Changes to Terms

fb99bet reserves the right to change, amend, or update these terms and conditions at any time. Users will be notified in a timely manner via email or through the platform for significant changes. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

12.2 Dispute Resolution

For any dispute or complaint, please first contact us via our 24/7 live chat support or email. We aim to resolve most disputes quickly and satisfactorily. The decision of fb99bet management will be considered final in all disputes.

12.3 Contact

For any questions or comments regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 from any page on the website